Understand Your Account

We have made the account management process as easy as possible. To make changes to your account, log in with your username and password, then head to the My Account section by clicking the button in the top right hand side of the screen on desktop. On mobile, open the sandwich menu on the top left and tap your name.

From there you can see your past order history. You can also click View Addresses to add or edit shipping addresses.

If you have any active subscriptions, click Manage Subscription to see a list. Clicking on a subscription will take you to another screen where you can edit quantities of items within that subscription, pause future deliveries, and many other useful options. It's all very flexible!

While we want to provide our customers with flexibility, to guarantee we provide the freshest seafood possible we do need a little time to plan ahead. This is why we ask for all changes to be made by our Wednesday deadline.

 

*The cut-off for any skipped deliveries, re-activations, product changes, or information updates made online is 11:59pm EST on the Wednesday before your next delivery. Emails need to reach our Customer Care team at info@seafoodcrate.com by Wednesday at 5pm. All successful changes will be confirmed by email.

 

If you have any questions, please contact us by calling 1-844-72-CRATE or emailing info@seafoodcrate.com.

★ Reviews

What our customers have to say...

315 reviews
91%
(287)
5%
(16)
2%
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Delish Fish!
Excellent fish
Great fish!
Excellent!
It's a Keeper