Understand Your Account

We have made the account management process as easy as possible. To make changes to your account, log in with your username and password, then head to the My Account section by clicking the button in the top right hand side of the screen on desktop. On mobile, open the sandwich menu on the top left and tap your name.

From there you can see your past order history. You can also click View Addresses to add or edit shipping addresses.

If you have any active subscriptions, click Manage Subscription to see a list. Clicking on a subscription will take you to another screen where you can edit quantities of items within that subscription, pause future deliveries, and many other useful options. It's all very flexible!

While we want to provide our customers with flexibility, to guarantee we provide the freshest seafood possible we do need a little time to plan ahead. This is why we ask for all changes to be made by our Wednesday deadline.

 

*The cut-off for any skipped deliveries, re-activations, product changes, or information updates made online is 11:59pm EST on the Wednesday before your next delivery. Emails need to reach our Customer Care team at info@seafoodcrate.com by Wednesday at 5pm. All successful changes will be confirmed by email.

 

If you have any questions, please contact us by calling 1-844-72-CRATE or emailing info@seafoodcrate.com.

★ Reviews

What our customers have to say...

405 reviews
91%
(369)
5%
(22)
2%
(8)
1%
(5)
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(1)
Fresh and flavourful

A friend strongly recommended this place. I ordered oysters, mussels, and branzino - everything was delivered fresh and they were v flavourful!
Good portions, good prices. There was a technical issue with the referral code and they resolved it straight away over the online chat. Easy to communicate.
Already filling the cart for the next order!

first order

My wife and I just received our first order this morning. Have to say, we are very impress, that's the way people should buy fish. Great portions, very well package. We will definitely buy all our seafood from them.

Thank you Seafood Crate.

Best seafood ever!

The seafood is very fresh and great tasting. Delivered on time and packed very well. This is a great company with great service and great prices, I am certainly enjoying it especially during this lockdown.

Succulent Seafood

Honestly, this was an amazing find during COVID. As a seafood loving family, this literally made our first lockdown bearable. Attention to detail with delivery detail, and above all, amazing quality. We found a new favourite fish, Branzino, and have rediscovered Poke bowls with the best salmon ever. Even when the lockdown finished, we continued to order here, and honestly, this was 100% to do with top notch quality

Very fresh and excellent quality seafood

2 friends and I ordered scallops ,jumbo shrimps , red shrimps, cod ,and squid. Very fresh and well packed. I air fried scallops, jumbo shrimps and squid. Turned out crisp and tasty with minimum prep and clean up ! Package and customer service is excellent.