Understand Your Account

We have made the account management process as easy as possible. To make changes to your account, log in with your username and password, then head to the My Account section by clicking the button in the top right hand side of the screen on desktop. On mobile, open the sandwich menu on the top left and tap your name.

From there you can see your past order history. You can also click View Addresses to add or edit shipping addresses.

If you have any active subscriptions, click Manage Subscription to see a list. Clicking on a subscription will take you to another screen where you can edit quantities of items within that subscription, pause future deliveries, and many other useful options. It's all very flexible!

While we want to provide our customers with flexibility, to guarantee we provide the freshest seafood possible we do need a little time to plan ahead. This is why we ask for all changes to be made by our Wednesday deadline.

 

*The cut-off for any skipped deliveries, re-activations, product changes, or information updates made online is 11:59pm EST on the Wednesday before your next delivery. Emails need to reach our Customer Care team at info@seafoodcrate.com by Wednesday at 5pm. All successful changes will be confirmed by email.

 

If you have any questions, please contact us by calling 1-844-72-CRATE or emailing info@seafoodcrate.com.

★ Reviews

What our customers have to say...

429 reviews
91%
(389)
6%
(25)
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(1)
Best fish ever

Just went online and ordered my third purchase of fish, my wife and I love the quality, we are hooked.

superb quality

I order weekly, and each and every time the quality is superb and consistent. The communication from the time or ordering to delivery is friendly and professional. Its been a real life saver at a time when in store shopping is so precarious. highly recommend

Excellent quality

Very fresh seafoods: even the frozen ones. Excellent quality.

Great Customer Service

I have purchased from Seafood Crate for over a year now. Occasionally I have used the chat feature to check on my order and the response has been immediate and very helpful. The delivery service is so reliable and the food has always been carefully and safely packaged. This past week it looked like one part of my order had not been delivered. The person on chat worked with the delivery person to determine the status within minutes. The problem was on my end but Seafood Crate was so helpful in getting it resolved! Love the variety and quality of the products!

Great Seafood

Love the seafood! Always fresh, price is great and they deliver! This is one of the best services I have found for seafood.