Understand Your Account

We have made the account management process as easy as possible. To make changes to your account, log in with your username and password, then head to the My Account section by clicking the button in the top right hand side of the screen on desktop. On mobile, open the sandwich menu on the top left and tap your name.

From there you can see your past order history. You can also click View Addresses to add or edit shipping addresses.

If you have any active subscriptions, click Manage Subscription to see a list. Clicking on a subscription will take you to another screen where you can edit quantities of items within that subscription, pause future deliveries, and many other useful options. It's all very flexible!

While we want to provide our customers with flexibility, to guarantee we provide the freshest seafood possible we do need a little time to plan ahead. This is why we ask for all changes to be made by our Wednesday deadline.

 

*The cut-off for any skipped deliveries, re-activations, product changes, or information updates made online is 11:59pm EST on the Wednesday before your next delivery. Emails need to reach our Customer Care team at info@seafoodcrate.com by Wednesday at 5pm. All successful changes will be confirmed by email.

 

If you have any questions, please contact us by calling 1-844-72-CRATE or emailing info@seafoodcrate.com.

★ Reviews

What our customers have to say...

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really impressed

i just placed my 2nd order for christmas eve. we celebrate the feast of 7 fishes so it is important to have the best of the best! seafood crate provides fresh and tasteful fish and seafood. a true find! great professional and friendly people too!

My new goto fish vendor

Cooked off my first order last night, super fresh and delicious. Arrived at my door before i left for work. Will most definitely order again!

What I've always wanted in seafood

The food is excellent! I adore the branzino, scallops, lobster and salmon. It comes conveniently and perfectly packaged and tastes awesome! The customer service is amazing and the delivery is always as scheduled. Thank you Baz and Seafood Crate team!

First order

Picked up Chilean Sea Bass and Icelandic Cod yesterday. Made SEA BASS A LA MICHELE this evening which turned out delicious. Placing another order soon.

PERFECT COSTUMER SERVICE .........

Today was my first visit to this site ..... I was walked though with some of the Products ,, recipes and Kind help from Baz .... He was great with assisting me with a great menu and suggestions on a Birthday dinner for my Son .....
I am blessed from his advice and deals considering my situation as a single Mom of 2 wanting do have a special Birthday dinner with both my children ..... Without a doubt I will be back to view other products and certainly recommend this site to others ...... THANK YOU BAZ !!