Understand Your Account

We have made the account management process as easy as possible. To make changes to your account, log in with your username and password, then head to the My Account section by clicking the button in the top right hand side of the screen on desktop. On mobile, open the sandwich menu on the top left and tap your name.

From there you can see your past order history. You can also click View Addresses to add or edit shipping addresses.

If you have any active subscriptions, click Manage Subscription to see a list. Clicking on a subscription will take you to another screen where you can edit quantities of items within that subscription, pause future deliveries, and many other useful options. It's all very flexible!

While we want to provide our customers with flexibility, to guarantee we provide the freshest seafood possible we do need a little time to plan ahead. This is why we ask for all changes to be made by our Wednesday deadline.

 

*The cut-off for any skipped deliveries, re-activations, product changes, or information updates made online is 11:59pm EST on the Wednesday before your next delivery. Emails need to reach our Customer Care team at info@seafoodcrate.com by Wednesday at 5pm. All successful changes will be confirmed by email.

 

If you have any questions, please contact us by calling 1-844-72-CRATE or emailing info@seafoodcrate.com.

★ Reviews

What our customers have to say...

479 reviews
91%
(434)
5%
(26)
2%
(11)
1%
(5)
1%
(3)
K
Seafood Crate
Kim Gesner
A wealth of information

I absolutely love how informative your website is, I keep landing here while searching hard topics that a lot of fishmongers hop over. Thank you for covering hard topics like "tasteless smoke" and glazing. People deserve to be informed about the food they are consuming. Much appreciated

H
Seafood Crate
Howard Roussel
Regarding our last order.

Just placed another order this morning, my wife and I cannot wait till next Tuesday as our order will be delivered. We just love their seafood, will not buy from anywhere else.

thank you Seafood grate.

F
Seafood Crate
Felix Tsetlin
Excellent service

Have been ordering wild caught salmon for several month. Consistently great product and good customer service. Keep it up! Much recommended.

E
Seafood Crate
Eva Pyatt
consistent quality

I've ordered fish and meats several times and I'm very pleased with the consistent quality.

H
Seafood Crate
Howard Roussel
Best fish ever

Just went online and ordered my third purchase of fish, my wife and I love the quality, we are hooked.